Tuesday, February 16, 2016
Read these great tips on how to make your resume stand out. These tips will improve your resume.
Wednesday, February 10, 2016
It is okay not to know an answer. No one has complete knowledge. The important thing is to acknowledge that the other person has asked something, you value their words, and that you will find an answer for them.
Here is an example of what this conversation may look like:
Client/ Customer: "Can you tell me if this product can do X, Y, and Z?"
You: "Those are great questions. Please let me check on it and I will get back to you with an answer by (date/ time)."
|How to Respond to a Work Question when You Don't Know the Answer|
Don't feel like you need to apologize or give reasons for not knowing an answer like explaining that you are new to your role or that you have not been trained in an area so as to give answers. The customer or client does not need to know your excuses. All they need to know is an answer and when you will give it to them!
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